ASB scams

Scams currently impersonating ASB, based on ASB's own security warnings. Last checked 25 September 2026.

Current ASB scams

No current alerts. Check back soon.

    How to tell if it’s really ASB

    ASB says it will never:

    • ask you to read out a code sent to your phone, such as a Netcode
    • ask you to type a web address into your browser unless it is asb.co.nz
    • ask for your full card number, and never for the CVV on the back
    • ask you to download software so someone can reach your device remotely
    • ask for your passwords, PINs or verification codes
    • ask you to move money to keep it safe, buy gift cards, or open a cryptocurrency account
    • send you a text message containing a link

    ASB’s Caller Check lets you confirm inside the ASB app that a call really is from ASB.

    If you’ve already clicked or paid

    Call ASB on 0800 272 372 straight away. The line is open 24 hours. If you are overseas, call +64 9 303 0332.