NZ Post scams

Scams currently impersonating NZ Post, based on NZ Post's own security warnings. Last checked 25 September 2026.

Current NZ Post scams

No current alerts. Check back soon.

    How to tell if it’s really NZ Post

    NZ Post says it will never:

    • ask for personal information by email or text, including usernames, passwords, card details or account information
    • send you an email from a domain other than nzpost.co.nz
    • send you a text message from a phone number outside New Zealand
    • use a messaging app like WhatsApp to contact customers

    Its emails always end in @nzpost.co.nz, and its links always go to nzpost.co.nz or its short link nzp.st. A delivery message sent from an overseas number is a scam.

    If you’ve already clicked or paid

    Forward the message to cyber.security@nzpost.co.nz and delete it. The team handles suspicious messages only, not parcel tracking.